Effective People: Leadership and Organisation Development in by Stephen Prosser

By Stephen Prosser

'In those pages you can find a wealthy mix of the simplest in management and enterprise improvement perform and thought, according to a life of learning and utilising the rules of why a few healthcare firms be triumphant and why a few fail.' This inspirational ebook analyses the attitudes and disciplines which make humans and the companies for which they paintings more suitable, extra efficient and customarily extra winning. the writer, who has adventure of operating in healthcare and production and with senior civil servants, and is additionally acquainted with key educational literature, units out a hugely useful blend of perform, idea and coverage acceptable in a wide selection of healthcare occasions. Now revised, together with a wholly new bankruptcy on being patient-focused, this continues to be a useful source for healthiness provider leaders and destiny leaders together with managers, clinicians, coverage makers and lecturers.

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Additional info for Effective People: Leadership and Organisation Development in Healthcare, Second Edition

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Autumn issue: 16–18. 7 Grint K (2005) Leadership: Limits and Possibilities. Palgrave Macmillan, Hampshire. 8 One of Warren Bennis’s many famous quotes – source unknown. 9 Murray Y (2002) Article on Brad Langevad. The Sunday Times. 30 June. 10 Maxwell JC (1998) The 21 Irrefutable Laws of Leadership. Thomas Nelson, Nashville, TN. 11 Daft RL (2001) The Leadership Experience. Harcourt College, Orlando, FL. 12 Goleman D, Boyatzis R and McKee A (2002) Primal Leadership. Harvard Business School Press, Boston, MA.

Listening also involves getting in touch with one’s own inner voice . . ’ 2 Empathy: ‘. . striving to understand and empathise with others. People need to be accepted and recognised for their special and unique spirits. ’ 3 Healing: ‘Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing one’s self and others . . ’ 4 Awareness: ‘General awareness, and especially self-awareness, strengthens the servant-leader .

Behave in ways to achieve superior results by employing one or more of the four components of transformational leadership’. His four components are charismatic leadership (or idealised influence), inspirational motivation, intellectual stimulation and individualised consideration. Bass compares the transformational leadership style with what he calls transactional leadership, and he introduces the concept of positive and negative contingent reinforcement, through the seductive headings of Contingent Reward and Management-byException, and then a third category of Laissez-Faire Leadership.

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