Communication Skills in Practice: A Practical Guide for by Diana Williams

By Diana Williams

This article goals to teach the health care provider the way to boost communications abilities. the 1st part bargains an outline of the verbal and non-verbal behaviours that represent communique. Later sections care for scientific conversation contexts. The booklet is meant for speech therapists, healthiness viewers, basic practitioners, physiotherapists, occupational therapists and different execs who supply overall healthiness care.

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Extra info for Communication Skills in Practice: A Practical Guide for Health Professionals

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53 Intervention A primary function of the personal health record is to describe the actions taken to meet the needs of the client. You need to show that your care for the client was planned, regularly monitored and the outcome evaluated. Your notes will also include evidence of the client’s involvement and agreement with your proposed plan of care (Moody 2001). Planning intervention The purpose of any intervention is to achieve a positive effect on the health status of the client. This might be in their physiological, psychological, be­ havioural, social or developmental function.

P The focus is on the actions of the client. RECORD KEEPING 59 à Use positive statements King et al. (1983) suggest using positive terms instead of words like ‘if’ or ‘try’ (words that are associated with the possibility of failure). Such choices of language are important when careplans are being set with the client. For example: O Client to try to walk for 10 minutes a day. P Client to walk for 10 minutes a day. à Focus on the desired behaviour rather than the undesired one Again, an important consideration when careplans are shared with the client.

Note the comments of the client and his or her significant others Make a note of any discussions with the client and family about progress, intervention and the health problem. Again, record any actions that might arise in response to this. A summary is often useful when the notes are lengthy or there are sev­ eral entries during a shift. This enables other staff to quickly assess the cur­ rent status of the client. Evaluation Although evaluation must be an on-going process throughout interven­ tion, each careplan must also include a review date.

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